Build AI Chatbots for WhatsApp
Learn how to build smart AI-powered chatbots for WhatsApp without coding. This course will guide you step by step to create, customize, and launch bots that automate customer support, generate leads, and boost business engagement.
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Skill Pathshala Team - 200 enrolled students
Course Description
WhatsApp is the world’s most popular messaging app, and businesses everywhere are using it to engage customers, generate leads, and boost sales. In this course, you’ll learn how to design, build, and launch AI-powered WhatsApp chatbots without needing to be a coding expert.
Through hands-on lessons, you’ll discover how to use AI tools, automation platforms, and WhatsApp Business APIs to create smart chatbots that can answer customer queries 24/7, take orders, provide support, and even close deals.
By the end of this course, you’ll not only be able to build AI chatbots for your own business but also offer chatbot services as a high-demand skill to clients across industries like real estate, e-commerce, education, healthcare, restaurants, and more.
This course is perfect for entrepreneurs, digital marketers, freelancers, and anyone curious about the future of AI-driven customer communication.
What you'll learn in this course
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Introduction to WhatsApp Business & AI chatbots
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Tools and platforms to create chatbots (no coding required)
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Connecting AI chatbots with WhatsApp using APIs & integrations
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Designing conversation flows that feel natural and human
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Training your chatbot with AI for FAQs, product catalogs, and customer support
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Automating sales, lead generation, and follow-ups with chatbots
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Deploying and managing your WhatsApp chatbot in real-world scenarios
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Monetization strategies: How to sell chatbot services to businesses
Requirements
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No prior coding experience needed
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A computer with internet connection
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Basic understanding of WhatsApp Business (helpful but not mandatory)
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Willingness to practice and apply concepts
Curriculum
- 9 Lessons
- 60 mins.
- What WhatsApp chatbots are and why businesses use them
- Difference between rule-based and AI-powered chatbots
- How WhatsApp Business API works behind the scenes
- Real-world applications: customer service, sales, marketing, and education
- Creating and verifying a WhatsApp Business account
- Understanding WhatsApp Business API vs. WhatsApp Business App
- Choosing a provider: Twilio, 360Dialog, Gupshup, or Meta Cloud API
- Basic setup requirements: phone number, Facebook Business Manager, and approval
- Understanding user journeys and conversation flow
- Structuring greetings, FAQs, and fallback messages
- Defining chatbot goals: lead generation, support, sales, or engagement
- Best practices for natural and friendly chatbot communication
- Using OpenAI GPT for conversational AI
- Training AI with intents, entities, and responses
- Handling multi-turn conversations and contextual replies
- Step-by-step guide to connecting WhatsApp API with chatbot platforms
- Using Twilio or 360Dialog for integration
- Testing chatbot responses inside WhatsApp
- Troubleshooting common issues in API connection
- Setting up WhatsApp n8n connection & credentials
- Automating replies based on keywords and triggers
- Using chatbots for scheduling, reminders, and confirmations
- Collecting user data and storing it in Google Sheets or CRM
- Setting up automated sequences like sales funnels
- Multilingual support for global audiences
- Sentiment analysis for customer experience improvement
- Voice-enabled chatbots for WhatsApp calls and voice notes
- Ensuring data privacy and compliance with WhatsApp policies
- Scaling chatbot usage without compromising quality
- Real-Life Projects and Deployment
Your Instructor
Skill Pathshala Team
Advanced Educator
Skill Pathshala is an online learning community with thousands of classes for creative and curious people, on topics including illustration, design, programming, photography, video, freelancing, and more. On Skill Pathshala, members come together to find inspiration and take the next step in their creative journey.
- Duration span 60 mins.
- Lectures0
- LanguageEnglish
- Skill levelBeginner
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